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Privacy Policy and Cookie Use Policy


Privacy Policy


This Privacy Policy regulates the use by Wolseley of the information you provide when using this website ([ www.williamwilson.co.uk ]).  It is to be read in conjunction with the terms and conditions of use of our website. 

Wolseley is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Wolseley data processing practices. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are your name and email address.  The information collected will be used to send you the information you have requested and to provide information that may be useful to you.

We may share non-personal aggregate statistics (group) data about our site visitors’ traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.


Cookie Use Policy



A cookie is a small data file which is placed on your computer or other mobile or handheld device as you browse a website.   They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  A cookie can help analyse web traffic or can let a website operator know when you visit a particular site.  Cookies allow web applications to respond to you as an individual by tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The Wolseley website uses cookies to collect information about, for example, the way you use our website.  Please be assured that Wolseley does not use cookies to collect personally identifiable information about you.   We have set out below a list of cookies used on our website, along with a definition of each cookie’s use.


How to control and delete cookies

We understand that some people may have concerns about cookies; we believe, however, the benefit that you and Wolseley gain from their proper use is worthwhile. You can delete the files that contain cookies – these files are stored as part of your Internet browser. If you wish to restrict or block the cookies which are set by [www.williamwilson.co.uk] or any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use our website to its highest capacity.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to control or delete cookies on a wide variety of browsers.  For information on how to do this on the browser of your mobile device you will need to refer to your manual.


Cookies used by Wolseley

This is a list of the main cookies set by Wolseley plc on our website, and what each is used for:


Accept Cookie Policy Cookie
  • Cookie name: WebBuilderAcceptCookies
  • Cookie use: This cookie records the fact that the user has accepted the cookie policy. It is also used by the password change functionality if the site is configured to allow a password change email link to be sent to the user upon a change request. This records a unique login key generated for additional security when the user requests a password change, in order to validate that the person following the email link is the same person who requested it.
  • Cookie duration: 60 days
  • Host: Dependant on the URL used for the web site
  • Definition:
Branch Selection Cookie
  • Cookie name: WebBuilderBranchCookie
  • Cookie use: When the OneOffice backoffice is licensed and the branch selection is enabled cookie information is recorded of which branch has been selected by the user. This is used by Web Builder to check stock availability and route the customer’s orders for the selected branch.
  • Cookie duration: 60 days
  • Host: Dependant on the URL used for the web site
  • Definition:

Your rights

Wolseley is required to comply with the provisions of the Data Protection Act 1988. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and for any inaccuracies to be corrected.


Emails, Newsletters, Opt-out and Unsubscribe

Users have the option to subscribe to various email services, which we offer. Out of respect for the privacy of our users we present the option not to receive these types of communication.

Updating Personal Information

If a user's personally identifiable information changes we will correct, update or remove that user's personal data as speedily as possible. You may request details of the personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. This fee will not exceed £10. If you would like a copy of the information held on you or would like us to, correct, amend or update your information please e-mail us at onlinesupport@williamwilson.co.uk

Policy Changes

Any changes to this policy will be posted here.

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